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Aspen

CO, USA

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Venue Information

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1 Showground Road, Sydney Olympic Park NSW 2127

venue information

Palm Tree Music Festival Aspen
Venue Website:

venue information

General

What is Palm Tree Music Festival Aspen?

Produced by Belly Up Aspen, Palm Tree Crew (founded by Kygo and his manager Myles Shear), and C3 Presents, Palm Tree Music Festival Aspen is a two-day outdoor event in Aspen, CO. Featuring headliners Kygo & Jack White, the series will include performances from King Princess, Gryffin, Forester, and Cannons (Live). 

Where is Palm Tree Music Festival Aspen taking place?

‍Located in downtown Aspen, the event will take place at Rio Grande Park.

Is there an age limit?

GA and VIP viewing deck are all ages. Tables in the Palm Club are 21+

Is re-entry allowed?

Yes, re-entry is allowed. 


Ticketing

Ticket & Wristband Policy

All sales are FINAL - no refunds or exchanges

There is a ticket limit of 6 for GA and 6 for VIP per customer based on address, credit card, email address, or other information. Multiple accounts may not be used to exceed these ticket limits.

Orders exceeding the published limits, or any tickets purchased for resale, or the resale or attempted resale of any ticket at a price greater than face value is a violation of our ticketing policy and we may cancel a portion or all of such orders without notice. In each such case, service fees charged for the purchase of tickets may be retained. 

Tickets purchased from any source other than FrontGate tickets may not be valid and in such case, you will be denied entry to the show

What is the difference between GA and VIP?

GA Tickets grant access to the standing room only section closest to the stage, access to food vendors and access to exclusive Palm Tree Crew merchandise unique to the Aspen festival.  

VIP Tickets include all GA amenities + select open bar presented by Diageo, heated & covered viewing deck, dedicated bar, complimentary food offerings + more.  

I purchased GA tickets, can I upgrade to VIP?

Yes, please reach out to guestrelations@bellyupaspen.com

I am interested in purchasing a table

You can request a table reservation by clicking HERE, calling 970-544-8092 or emailing aspentables@palmtreecrew.com

Is there a Box Office? Where?

Yes, there will be a box office onsite.

How will I receive my ticket/wristband?

Wristbands will be mailed to the shipping address entered upon purchase. Wristbands are non-transferable and non-exchangeable. 

I never received my wristband

Please visit the box office onsite for in-person troubleshooting and wristband replacement

I have a question about my tickets

Please contact guestrelationsaspen@palmtreecrew.com


Accessibility

What ADA and Accessibility accommodations are available?

Raised ADA viewing section located in GA for GA patrons with dedicated ADA accessible restroom. 

ADA lifts to viewing deck for VIP and tables in the Palm Club

Designated ADA accessible paths from the West entrance to GA ADA viewing section and ADA lifts for VIP and tables in the Palm Club viewing decks.

ADA drop off and turnaround is located at the corner of Mill St and Rio Grande PL. This drop off/turnaround is for ADA ONLY. 

Transportation

How do I get to Palm Tree Music Festival Aspen?

Palm Tree Music Festival Aspen is a walking event located in downtown Aspen, a 2-5 minute walk from multiple bus stops. 

We encourage guests to utilize Aspen’s RFTA bus systems. For more information, visit www.rfta.com or download the transit app. The closest bus stop to the event is located on Main St and Galena.

If you are staying within the city of Aspen, we encourage you to walk to Rio Grande Park.

Please note that ride sharing apps are limited in Aspen. Taxis are available based on demand. For taxi service, you can contact High Mountain Taxi. Some hotels offer driving services and there are private transportation options in Aspen. 

Media/Press

Who can I contact about Press/Editorial Inquiries?

Please reach out to Press@C3Presents.com 

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