festival merch
BUY MERCH
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venue information
GENERAL INFO
Palm Tree Festival takes place on October 5th & 6th, 2024 at Doheny State Beach, Dana Point, CA.
Health, Safety & Security
For the safety of everyone entering the festival, all fans are subject to a full and complete airport-style search prior to entry. This may include a full body pat-down and magnetometer screening before entry. If you would like to be screened by security personnel of your same gender, please let security personnel know prior to the search process. Screening of children will always take place with the consent of a parent or guardian.
Please review the ALLOWED & PROHIBITED ITEMS list for a stress-free entry process.
BAG POLICY:
- Small clutch purses and fanny packs that are 6" x 9" or smaller do not need to be clear, but can have no more than one pocket.
- All other bags larger than 6" x 9" must be smaller than 12" x 6" x 12" and clear.
- Hydration packs are allowed and do not need to be clear, but must be emptied of all liquid and have no more than two pockets in addition to the one holding the water reservoir.
What items are allowed & prohibited?
Allowed and Prohibited Items List 2024
Guests and their belongings are subject to search upon entry. Please adhere to the rules below.
The following items are ALLOWED:
- Bags in compliance with our Bag Policy
- On a case-by-case basis, security may make exceptions to the Bag Policy for parents of babies/toddlers with diaper bags, breastfeeding mothers, and those with documented medical needs
- EMPTY Refillable Water Bottles – NO GLASS
- Stadium Chairs (the frameless, non-metal, folding stadium cushion kind)
- Standard-Sized Beach Towels (60” x 30”)
- Towels will only be permitted until approx. 4:00 pm and may only be set-up in the designated areas depicted on the Festival Map. The area will convert to standing-room only once the site begins to fill up. The designated towel area is limited in size and space is reserved on a first come, first served basis. For safety concerns, towels/belongings must NOT be left unattended at any time.
PLEASE NOTE - Timing of this conversion is at the discretion of Palm Tree Music Festival management.
- Towels will only be permitted until approx. 4:00 pm and may only be set-up in the designated areas depicted on the Festival Map. The area will convert to standing-room only once the site begins to fill up. The designated towel area is limited in size and space is reserved on a first come, first served basis. For safety concerns, towels/belongings must NOT be left unattended at any time.
- Collapsible strollers
- Standard non-professional cameras (no detachable lenses)
- Poster tubes
- Rechargeable portable batteries
- Chapstick
- Sunblock (non-aerosol)
- Medications with a prescription and a matching valid ID (venue is not Prop 64/215 approved)
- Raincoats and ponchos
The following items are PROHIBITED:
- Bags/Backpacks not in compliance with our Bag Policy
- Glass of any kind, including glass bottles
- Beach chairs / high-back chairs / backpack chairs / hammocks / other lounging equipment
- Blankets, Towels & Bedsheets that are larger than 60” x 30”
- Outside food and drinks
- Coolers
- Umbrellas
- Sand wagons
- Weapons or explosives of any kind
- Narcotics and drug paraphernalia
- Alcohol of any kind
- Drones or any other unmanned aircraft
- Kites
- Inflatables of any kind
- Marker pens and spray paint
- Water guns and water balloons
- Bicycles, skateboards, rollerblades, scooters (motorized or push), hoverboards, Segways
- Glow sticks
- Totems / flags / flag poles
- Megaphones, PA systems, air horns
- Coolers of any kind (non-medical)
- Pets (service animals exempt)
- Video recording equipment
- Professional cameras and camera equipment
- Audio recording equipment
- Amplified sound devices (wireless speakers, etc.)
- Flyers / stickers
- Selfie sticks
- Colors / no patches of affiliation (motorcycle club, gang, etc.)
*SUBJECT TO CHANGE
What is the bag policy?
Guests and their belongings are subject to search upon entry. You can help keep the lines moving quickly by leaving large bags at home.
NO backpacks, purses or bags are allowed to be brought into the venue, EXCEPT for the following:
- ALL bags will be searched before entry.
- Small clutch purses and fanny packs that are 6" x 9" or smaller do not need to be clear, but can have no more than one pocket.
- All other bags larger than 6" x 9" must be smaller than 12" x 6" x 12" and clear.
- Hydration packs are allowed and do not need to be clear, but must be emptied of all liquid and have no more than two pockets - one for the reservoir and one additional pocket.
For the avoidance of doubt, larger iridescent, color-tinted, and opalescent bags are NOT allowed; they must be clear.
ACCESSIBILITY
1. Getting There
Public Transportation
All OCTA buses and Metrolink trains in Orange County are accessible. To arrive by Metrolink, take Metrolink to the San Juan Capistrano station and then take the OCTA line 91 bus to Dana Point
Parking
There will be extremely limited ADA parking spots for patrons with disabilities onsite, and are available on a first come, first served basis. You do not need to purchase a parking pass to use this lot. You are required to bring a valid, state-issued handicap placard, permit, or license plate to enter this parking lot. The person to whom the handicap credential is issued must be present in the vehicle, as a driver or passenger.
2. Accessible Festival Entrance
There are specially designated lanes at the Festival entrances for patrons with disabilities. Look for the accessible signs above the entrance lanes or ask a staff member to direct you to the lanes.
3. ADA Accessibility Center (“Access Center”)
The Access Center will be located past the main entrance near the main merchandise booth.
Our Access Center services include, but are not limited to:
- Answers to questions specific to the accessibility program
- Information relevant to our patrons with disabilities
- Requests for accessibility Wristbands
- Power outlets for recharging powered mobility devices
- Programming information in large print and braille for reference
- Assisted Listening Devices (ALDs)
4. Wristbands and Accessible Viewing Areas
All tickets to the Festival are general admission, purchasing a separate accessible ticket is not necessary.
Upon arrival, please visit the Access Center for information on the accessibility wristband program. Patrons with mobility impairments or Deaf/Hard of Hearing patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf and Hard of Hearing areas. The accessibility wristband is non-transferable.
Note: The wristband does not guarantee a spot in these areas. Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform. Once it’s determined that an accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.
Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf / Hard of Hearing. Accessible Viewing Areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations, please visit the Access Center for a map of the Festival grounds, visit the map on the official Festival website, or the map on the official Festival app.
5. Patrons with Mobility Limitations
The Festival is wheelchair accessible but is a large venue with great distances between activities and attractions. It is outdoors and is held on grassy and sandy terrain along with cement pathways throughout. There are accessible routes connected throughout the venue. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.
The Festival does not provide personal care, golf cart rides, or push service of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.
Accessible portable toilets are available at the ends of each bank of portable toilets throughout the Festival venue.
6. American Sign Language (ASL) Interpreted Performances
The Festival provides many American Sign Language (ASL) interpreted music performances for patrons who are Deaf or Hard of Hearing. Our cut off date for requesting an interpreted performance has now passed.
You are still welcome to submit a request to have a specific performance be interpreted. We will make every effort to accommodate, but cannot guarantee, requests not timely submitted. Please email PalmClubDanaPoint@Palmtreecrew.com.
7. Special Dietary Needs and Prescription Medicine
Outside food and drinks are not allowed inside the Festival, but if a patron has special medical dietary restrictions, please reach out to PalmClubDanaPoint@Palmtreecrew.com.
Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name. Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please see the official Festival map for the location of the medical tent. Please do not dispose of these items in other trash bins at the Festival.
8. Service Animals
Pets are not allowed within the Festival grounds. However, miniature horses and dogs, which have been trained to provide assistance to an individual with a disability, are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal or you can request the form in advance from PalmClubDanaPoint@Palmtreecrew.com. Please enter through the accessible lane at either entrance.
9. Have Questions About Our ADA Access & Accommodations?
For any questions, please email: PalmClubDanaPoint@Palmtreecrew.com.
GETTING THERE
Address
PALM TREE FESTIVAL is located at 25300 Dana Point Harbor Drive, Dana Point, CA 92629
Rideshare Pick-Up and Drop-Off
Palm Tree Music Festival will have a designated rideshare drop-off location inside of Doheny State Beach on Park Lantern Drive.
There will be also be a designated rideshare pick-up point at the Dana Point Community Center located at 34052 Del Obispo St, Dana Point, CA 92629
Parking
There is NO on-site festival parking. For the convenience of our attendees, a park-and-shuttle option will be provided to and from the Festival and shuttle hub. 2024 Information is not yet available. Check back closer to the festival for more information.
Shuttles
There is NO on-site festival parking. For the convenience of our attendees, a park-and-shuttle option will be provided to and from the Festival and Shuttle Hub. 2024 Information is not yet available. Check back closer to the festival for more information.
VIP Ticket holders will receive a Digital PrintPass for their complimentary Shuttle Service to their email address provided in your Front Gate Tickets account approximately a week out from the festival. If you have not yet received your print pass at that time, please reach out to Front Gate Ticketing at: Order-Support@frontgatetickets.com (please include your VIP order # in your email) .
Shuttle Hub:
2024 Information is not yet available. Check back closer to the festival for more information.
Dana Point Trolley
2024 Information is not yet available. Check back closer to the festival and/or visit www.dptrolley.com for more information.
Bike Parking
Dedicated bike parking will be located near the festival’s main entrance. Remember to bring your own lock as they will not be provided!
MEDICAL EMERGENCIES
If you or someone you know needs medical assistance at the festival, flag down nearby emergency or security staff or go to the First Aid location. The First Aid location is a safe space. Be honest with emergency personnel. They are there to help you, not to get you in trouble. Any information provided to emergency personnel is kept confidential.
EVACUATION
Familiarize yourself with the emergency exits.
COVID-19 WARNING
COVID-19 is an extremely contagious disease that can lead to severe illness and death. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that those attending the festival will not be exposed to COVID-19.
We will be following all local COVID guidelines corresponding to up to date information the day of the festival. Currently, no COVID related restrictions are in place.
EQUITY & INCLUSION
We are committed to hosting an inclusive, safe environment for all at the venue. Harassment based on race, ethnicity, color, national origin, citizenship, religion, gender, gender identity, gender presentation, sexual orientation, age, body size, pregnancy, ability, appearance or otherwise will NOT be tolerated.
NUTS & BOLTS
PASSPORTS & VISAS
All travelers' passports must be valid for a minimum of 6 months after arriving home and have at least one blank page in order to enter Egypt. Travelers are responsible for ensuring that they have all the proper documentation on their person to enter Egypt and re-enter their home countries. Most travelers will need a visa to enter Egypt. We recommend getting your visa upon arrival. The cost of the visa is $25.
Should you wish to get your visa in advance you can apply online (must be done at least 7 days in advance. You can apply here: https://visa2egypt.gov.eg/eVisa/Home
CULTURAL RESPECT & LAWS IN EGYPT
Local laws reflect the fact that Egypt is predominantly an Islamic country. Dress and behave modestly when in Egypt. Drinking alcohol anywhere other than a licensed restaurant / bar is not allowed and can lead to arrest.
Possession, use or trafficking in illegal drugs is a serious offense and can, even for small amounts, lead to lengthy prison sentences (25 years), life imprisonment or the death penalty. Be smart, be safe, be respectful. Do not bring knives or weapons into Egypt.
Egypt unfortunately operates with homophobic policies and laws. For example: Rainbow flags, attire, or accessories can lead to unwanted trouble. Please be thoughtful of this.
Publicizing negative opinions about Egypt / Egypt politics, including about the President or security forces, can cause trouble with the authorities. In some cases, derogatory comments on social media have led to custodial sentences. Professional photography or film equipment of any kind will require a permit. The import, production or use of drones is banned in Egypt without prior authorization. Use or import drones without the authorization will be punished by prison terms ranging from one to 7 years.
HEALTH DETAILS
STAYING HEALTHY DURING YOUR TRAVELS
There are a few ways you can keep yourself, and others, safe. These include:
- Wearing a mask in transit, on planes and in public spaces where social distancing cannot be maintained
- Wash and/or sanitize your hands frequently
- Minimize use of public transport while in transit
- Avoid tap water in Egypt.
HEALTH
We recommend reviewing the Health Information for Travelers to Egypt via the Centers for Disease Control and Prevention. It’s best to be prepared to prevent and treat common illnesses and injuries.
We recommend that you bring a small first aid kit as well as any personal medical requirements. Please ensure that you are adequately prepared.
THE BASICS
WEATHER
Egypt weather in October has highs of 28°C and lows of 18°C, with an average of 23°C. Because Egypt is a desert, most of the items on your packing list will be for warm, dry weather. Because the sun can be very strong, sunscreen and a hat are essential. Finally, keep in mind that this is a Muslim country, so you must always respect their conservative values.
SAFETY
You are subject to local laws. If you violate local laws, even unknowingly, you may be expelled, arrested, or imprisoned. Your U.S. passport will not help you avoid arrest or prosecution. Furthermore, some crimes are also prosecutable in the U.S., regardless of local law. If you are arrested or detained, ask police or prison officials to notify the U.S. Embassy immediately.
TRAVEL INSURANCE
We strongly recommend that you purchase a policy that covers personal liability, cancellation, curtailment, loss of luggage, and personal effects. You can learn more about travel insurance options online. Information from our preferred providers can be reviewed or purchased online: Travel Insurance
WHAT TO PACK
CLOTHES
To respect Egypt's conservative values, it's important to avoid revealing clothing such as short tops, skirts, shorts, or tight clothes when away from tourist areas. Long-sleeved shirts or t-shirts made from natural fibers, with long pants or skirts / dresses are best. Loose clothing is recommended to keep you cool and avoid unwanted attention. Carrying a scarf or wrap is helpful when you need to cover up. Also, bring a jacket as evening temperatures can get cold—think desert climates. Be comfortable, be respectful.
EASY WALKING SHOES
For comfortable exploration, bring flat shoes, preferably closed-in due to the dusty streets.
OUTINGS PACK
For essential documents and accessories.
INSECT REPELLANT
Egypt can be buggy, especially in the cities. Packing / using insect repellent is still recommended!
TRAVEL ADAPTER PLUG
Only if your devices are not designed for the local voltage (220V).
HAT AND SUNGLASSES
Think desert (a la Playa wear) to protect yourself from the heat and the sun—it can be blinding on most days, especially in the desert.
MEDICINE
Make sure to pack your prescribed medicine when traveling to Egypt, as it may not be available there. It's also a good idea to bring some Imodium or a similar anti-diarrheic medication to avoid Tut's Trot. While non-prescribed medications are available in Egypt, it's still recommended to bring your regular medication to avoid any confusion.
MISC
You got this! Water bottle, passport, ID, check? Sunscreen, chapstick, tooth brush, check? The boats have concierge service, but please plan to be self reliant for our 10 days, no Amazon Prime deliveries this trip.
Consider leaving space or an extra bag for traveling home with gifts, shopping! Finally, remember we are in Egypt. Things may get dusty. Plans may shift. 5-star service may not match last summer's vacation... But we've all chosen this magical land for a reason. Bring open hearts, strong spirits, come well rested—we will take care of most the rest.
PACKAGES
EARLY EGYPTIAN PACKAGE
Inclusions:
- Includes 4 days / 3 nights VIP Palm Tree Fest at the Pyramids
- 3 nights 5-star accommodations at the 5-star Cairo Marriott or Fairmont Cairo
- 3 epic meals a day
- Unlimited wine and beer at lunches and dinners (except one day in the desert where alcohol prohibited)
- Opening Welcome Dinner with Q and A w/ Kygo
- Full Adventure Day in the Fayoum Desert by 4X4
- DJ performance in the desert
- Pyramids Day with Private Access to the Sphinx
- Camel rides by sunset around the Pyramids
- Palm Tree at the Pyramids - Evening Show with Kygo, Tiesto, and other artists
- Unlimited wine and beer at the Pyramids Show
- Special VIP swag
- Access to After-Parties
VIP SILVER PACKAGE
Inclusions:
- Includes 4 days / 3 nights VIP Palm Tree Fest at the Pyramids
- 3 nights 5-star accommodations at the 5-star Cairo Marriott or Fairmont Cairo
- 3 epic meals a day
- Unlimited wine and beer at lunches and dinners (except one day in the desert where alcohol prohibited)
- Opening Welcome Dinner with Q and A w/ Kygo
- Full Adventure Day in the Fayoum Desert by 4X4
- DJ performance in the desert
- Pyramids Day with Private Access to the Sphinx
- Camel rides by sunset around the Pyramids
- Palm Tree at the Pyramids - Evening Show with Kygo, Tiesto, and other artists
- Unlimited wine and beer at the Pyramids Show
- Special VIP swag
- Access to After-Parties
VVIP GOLD PACKAGE
Inclusions:
Includes:
- 4 days / 3 nights VIP Palm Tree Fest at the Pyramids
- 3 epic meals a day
- Opening Welcome Dinner with Q and A w/ Kygo
- Full Adventure Day in the Fayoum Desert by 4X4
- DJ performance in the desert
- Pyramids Day with Private Access to the Sphinx
- Camel rides by sunset around the Pyramids
- Palm Tree at the Pyramids - Evening Show with Kygo, Tiesto, and other artists
- Unlimited wine and beer at the Pyramids Show
- Access to After-Parties
- 3 nights at the 5-star upgraded accommodations at the 5-star Ritz Carleton Cairo, where after-parties will be held
- Unlimited liquor at all lunches and dinners (except one day in the desert where alcohol prohibited)
- Unlimited liquor at the Pyramids Show
- Premium Location at the welcome dinner and all performances, including the Pyramids Show
- Special VVIP swag
- Expedited customs/visa process and airport transfers upon arrival and departure
PHAROAH'S PLATINUM PACKAGE
Inclusions:
Includes:
- 4 days / 3 nights VIP Palm Tree Fest at the Pyramids
- 3 epic meals a day
- Opening Welcome Dinner with Q and A w/ Kygo
- Full Adventure Day in the Fayoum Desert by 4X4
- DJ performance in the desert
- Pyramids Day with Private Access to the Sphinx
- Camel rides by sunset around the Pyramids
- Palm Tree at the Pyramids - Evening Show with Kygo, Tiesto, and other artists
- Unlimited wine and beer at the Pyramids Show
- Access to After-Parties
- 3 nights at the 5-star St. Regis, the nicest hotel in Cairo and the same as where Kygo and artists will stay
- Unlimited liquor at all lunches and dinners (except one day in the desert where alcohol prohibited)
- Unlimited liquor at the Pyramids Show
- Premium Location at the welcome dinner and all performances, including the Pyramids Show
- Special VVIP swag
- Expedited customs/visa process and airport transfers upon arrival and departure
- 24/7 Butler Service
- Welcome Premium Bottle of Champagne or Liquor upon arrival in your room
- Pharaoh's Welcome Reception with Kygo and Artists before the Welcome Dinner
- Enter inside the King’s Chamber inside Great Pyramids privately with Kygo before the show on Saturday night
- Special Pharoah Swag
- Premium Location as well as Backstage access at Pyramids Show
- Royal Airport Welcome to and from upon arrival and departure featuring private lounge access
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